Privacy Policy

Our Commitment to You

Family Connections is committed to protecting the privacy of our web site visitors and clients. This policy is designed to assist you in understanding how this web site collects, uses, and safeguards the personal information you provide.

Security and Privacy

Information submitted to Family Connections is only available to employees managing this information in order to develop targeted marketing programs and service offerings tailored to the relevant customer base. Family Connections also uses the information for the following general purposes: to fulfill your requests for products and services, to improve our services, to contact you, and to conduct research.

Family Connections will never share, sell, or rent individual personal information (including your name, company name, position title, address, email address, phone number, or other information that is not otherwise publicly available) with anyone outside of the Family Connections organization, unless one or more of the following exceptions apply:

• Family Connections has obtained your permission in advance,
• Family Connections is working with its trusted partners who work on behalf of or with Family Connections under confidentiality agreements. These companies may use your personal information to help Family Connections provide you with the product, service, or promotional materials you have requested, or
• Family Connections will provide information as ordered by a court of law, (e.g., to comply with a court order or subpoena) or believes that it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.

Choice Opt-In

There are optional sections of our web site where input forms request entry of your contact information. These forms give our visitors the ability to opt-in to receiving future emails from Family Connections. If you opt-in to receiving our email communications, we may send you information regarding our products, services, or company.

Choice Opt-Out

Family Connections’ clients and their subscribers are given the opportunity to “opt-out” or “unsubscribe” from Family Connections’ emails at any time. To obtain more information about the opt-out policy or to opt-out of future emails, the subscriber should forward the email, with “unsubscribe” in the subject line to: Opt-out Email

Cookies

Family Connections automatically receives and records information on our server logs from your browser, including your IP address, cookie information, the page you visit, and the date and time you access our web site. The IP address is aggregated to provide broad demographic information and does not identify you as an individual.

Client-side cookies are used to verify the login status of customers using products or services linked directly with our web site. Usage of a cookie is in no way linked to any personally identifiable information. If a user rejects the cookie, they may still use our site; however, the user may not be able to access all areas of our web site. Family Connections uses cookies in order to deliver products and services more efficiently and to measure statistics that are used to improve our web site, such as audience size and traffic patterns.

Protected Information

All information (including photographs of products, processes, people, or places) on this site is the property of Family Connections. This information may not be used or reproduced without written consent from Family Connections. To obtain such permission, please contact us 216-921-2023:

Links to Other Web Sites

Family Connections is not responsible for the privacy practices or the content of any other web sites to which we link.

Changes to this Statement

Family Connections may occasionally review and update this Privacy Policy to reflect company and customer feedback. Family Connections encourages you to periodically review this statement to understand how we are protecting your information.

Questions

If you have any questions or concerns, please contact us 216-921-2023.